Monday, May 25, 2020
Consumer Preferences Towards Lays Chips - Free Essay Example
Sample details Pages: 18 Words: 5507 Downloads: 1 Date added: 2017/09/23 Category Advertising Essay Type Argumentative essay Did you like this example? Acknowledgment All the thanks to Almighty Allah, Who bestowed us with courage ability to achieve this opportunity. We would like to thank Ms. Zainab Rehman (Course Instructor) for her continuous support and guidance she has rendered for the successful completion of this project. We have collected the data for our research through survey method and questionnaires and we are in no confusion for saying that this activity has enhanced our knowledge about the Research work. It is the result of the efforts of our respected teacher who provided us all the possible directions and information for this purpose. We hereby take this opportunity to thank all those people including our friends and colleagues who have helped us for the successful completion of this project. We express our gratitudeââ¬â¢s towards our parents for their encouraging support, incandescent sprit and endurance towards the making of this project. In the end a special thanks to all members who are directly or indirectly associated with the project. Declarations We hereby declare that this ââ¬Å"Research Projectâ⬠and it is neither as a whole or as part have developed report entirely on the basis of our personal effort, made under the guidance of our project supervisor Ms Zainab Rehman. No portion of this work presented in this dissertation has been submitted in support of any application for any other course of any other degree program or qualification of this or any other university or institute of learning. It is further stated that whole document is as the partial fulfillment for the ââ¬Å"Researchâ⬠course in B. B. A Degree Program. We understand and transfer the copyright for this material to the department of IMS (City Campus) Multan. DEDICATION ââ¬Å"To Allah Almighty who is the most beneficent and the merciful and who is always with us in our loneliness and in all our difficultiesâ⬠. AND Our efforts on this report are solely dedicated to our loving and suppo rtive Friends and teachersâ⬠Executive Summary: The project purports to decipher the satisfaction level as well as the preferences of consumers pertaining to the trends in snacks industry and the various flavors of Layââ¬â¢s, a new range of savory snacks launched by Pepsi Co. in Pakistan. We aim to analyze the success, marketability and future growth prospects of Layââ¬â¢s. Basically we intend to find out the most popular flavor of Layââ¬â¢s in the market from our sample and consumer trends towards snacks. Snacks are a part of Consumer Convenience/ Packaged Foods segment. Snack is described as a small quantity of food eaten between meals or in place of a meal. Snack food generally comprises bakery products, ready-to-eat mixes, chips, namkeen and other light processed foods Snacks as such are, a very minor part of the food processing industry. Snacks are mostly preferred by children and youngsters to fulfill their appetite for the time being. Of the wide range of sna cks available, potato chips constitute a sizeable segment of the Pakistani snack food industry, according to Pakistan Info line. The potato chip market is generally an unorganized industry. Nearly all potato chip snack products are manufactured and sold locally. There is also no uniform standard for packaging, as there is in Europe, the United States and other more developed regions. Many snack foods are sold loose or packaged in poly-pouches, which may only be folded, or in some cases, stapled closed. As the Pakistani economy continues to grow, and production standards improve, many snack food companies are making significant investments into plant equipment and packaging machinery. Pepsi Foods Ltd. , now known as Frito-Lay Ltd. , produces Pakistans largest snack food manufacturerââ¬â¢s brands, including kukure, Cheetos and Lay`s. Frito Lays story is an example of how American recipes were adjusted to satisfy local tastes. To study the consumer preferences towards snacks a nd the favorability of Lay`s chips, a survey will be conducted in Multan, Pakistan where respondents will be requested to fill a questionnaire. The data will be collected and analyzed to obtain conclusions The report carries an introduction of the company profile, detail of the methodology followed detailed data analysis and the results so obtained with the variety of graphs along with given. History of Lay`s Chips: [pic] Lays is the brand name for a number of potato chip varieties as well as the name of the company that founded the chip brand in 1938. Lays chips are marketed as a division of Frito-Lay, a company owned by PepsiCo Inc. since 1965. Other brands in the Frito-Lay group include Fritos, Doritos, Ruffles, Cheetos and Rold Gold pretzels. In 1932 salesman Herman W. Lay opened a snack food operation in Nashville, Tennessee and, in 1938; he purchased the Atlanta, Georgia potato chip manufacturer ââ¬Å"Barrett Food Company, renaming it H. W. Lay Company. Lay criss-crossed the Southern United States selling the product from the trunk of his car. In 1942, Lay introduced the first continuous potato processor, resulting in the first large-scale production of the product. The business shortened its name to the Lays Company in 1944 and became the first Snack food manufacturer to purchase television commercials, with Bert Lahr as a celebrity spokesman. His signature line, so crisp you can hear the freshness, became the chips first slogan along with de-Lay-sious! As the popular commercials aired during the 1950s, Lays went national in its marketing and was soon supplying product throughout the United States. In 1961, the Frito Company founded by Elmer Doolin and Lays merged to form Frito-Lay Inc. , a snack food giant with combined sales of over $127 million annually, the largest of any manufacturer. Shortly thereafter, Lays introduced its best-known slogan betcha you cant eat just one. Sales of the chips became international, with marketing assisted by a number of celebrity endorsers. In 1965, Frito-Lay merged with the Pepsi Cola Company to form PepsiCo, Inc. and a barbecue version of the chips appeared on grocery shelves. A new formulation of chip was introduced in 1991 that was crisper and kept fresher longer. Shortly thereafter, the company introduced the Wavy Lays products to grocer shelves. In the mid to late 1990s, Lays modified its barbecue chips formula and rebranded it as K. C. Masterpiece, named after a popular sauce, and introduced a lower calorie baked version and a variety that was completely fat-free (Lays WOW chips containing the fat substitute olestra). In the 2000s, kettle cooked brands appeared as did a processed version called Lays Stax that was intended to compete with Pringles, and the company began introducing a variety of additional flavor variations. Frito-Lay products presently control 55% of the United States salty foods marketplace Flavors Except for barbecue-flavor potato chips, which were int roduced no later than 1958, up until the last 20 years, the only flavor of potato chips had been the conventional one. Despite an explosion of new flavors, the unadorned original is still the selection of 81% of consumers. In the United States, Lays offers a number of flavor combinations, in addition to the classic chips. Flavored products in the traditional fried varieties include sour cream Onion, Barbecue, cheddar sour cream, Hidden Valley Ranch, salt vinegar, salt pepper, Flamin Hot, dill pickle, Limon (Lime) and a thicker Deli style chip. Canadian sellers have a number of varied flavors, with curry, ketchup, poutine, pizza, Fireââ¬â¢s Gravy, roast chicken, Smokey bacon, salsa, wasabi, spicy Indian masala and sea salt and pepper brands available. The marketing success of these flavors in Canada sometimes leads to a limited time offering of a flavor to the south, with the dill pickle recently appearing in the United States after a successful run. Interestingly the na me sour cream has got Lays into a lot of confusion in some countries. In India for instance the name was changed to American style cream and onion after consumers reported their discomfort with the idea of sour cream In the baked products, there are classic, barbecue and sour cream onion varieties. The kettle cooked version includes original, sea salt vinegar, mesquite barbecue and jalapeno brands. Wavy Lays have original, hickory barbecue, ranch and Au Gratin flavors while Lays Stax offers original, sour cream onion, cheddar, barbecue, ranch, pizza and salt vinegar. The newest variety, Lays Natural has thick cut barbecue and sea salt brands. The WOW! Brand was rebranded in 2004 as Lays light after the olestra formula was altered and the U. S. Food and Drug Administration allowed removal of warnings about various health consequences of the fat substitute. Outside North America, Lays in Greece and Cyprus are made and packed by Tasty Foods and Carina Snacks LTD, with Mediterran ean flavors which include Feta cheese flavor, Tzatziki flavor, Olive and Tomato, Oregano, Sea Salt Black Pepper and various more. There are hundreds of sub-variations of the Mediterranean line and the company performs. Another flavor sold primarily in southern Asia is called Magic Masala. This flavor is very popular in India, Pakistan, and Bangladesh. Flavors featured in Thailand include Nori Seaweed, Basil, Squid, Spicy Chili Squid, Seafood and Mayonnaise, and Spicy Seafood.. Russia has Lays MAX chips (Chicken, Sour cream Onion, Sour cream Cheese, and Ham cheese flavors) and some international Lays flavors plus Russian Lays flavor Mushrooms Sour cream, Crab and Red caviar. In parts of South America (notably Argentina and Uruguay), Lays flavored products are sold with the Lays Mediterranean label, and include such flavors as ham, tomato and basil, tomato Parmesan, and oregano. In Thailand there is Classic, Sour Cream Onion, Cheese Onion, Mexican Bar-B-Q, and And Japan ese Nori Seaweed. Flavors also come and go usually with an international theme, for example: French Mayonnaise, Balsamic Vinegar and Salt (England), Garlic Soft Shelled Crab (Hong Kong), Soy Sauce, Salmon Teriyaki (Japan), Lobster, Bacon Cheese (America). There are currently 12 regular Lays flavors in Canada, though there are more, available only in certain parts of the country. The flavors available nationwide are the following: Classic (yellow), BarBQ (black), Salt Vinegar (teal), Ketchup (dark red), Wavy Original (red), Dill Pickle (bright green), Smokey Bacon (brown), Sea Salt Pepper (silver), Sour Cream Onion (green), Roast Chicken (light brown) and finally Lightly Salted (bright blue). Frito-Lay and Pepsi Join: In February 1965, the Board of Directors for Frito-lay, Inc. and Pepsi-Cola announced a plan for the merger of the two companies. On June 8, 1965, the merger of Frito-Lay and Pepsi-Cola Company was approved by shareholders of both companies, and a new company called PepsiCo, Inc. was formed. At the time of the merger, Frito-Lay owned 46 manufacturing plants nationwide, had more than 150 distribution centers across the United States, and was listed on the New York Stock Exchange. Frito-Lay Today Today, Frito-Lay has more than fifteen $100 million brands: â⬠¢ LAYS â⬠¢ FRITOS â⬠¢ CHEETOS â⬠¢ BAKEN-ETS â⬠¢ RUFFLES â⬠¢ DORITOS â⬠¢ FUNYUNS â⬠¢ TOSTITOS â⬠¢ BAKED LAYS â⬠¢ SUNCHIPS â⬠¢ MUNCHIES â⬠¢ OBERTO â⬠¢ ROLD GOLD â⬠¢ GRANDMAS â⬠¢ Cookies and Quaker Chewy Bars Lays Flavors in Pakistan â⬠¢ Plain Salted French Cheese â⬠¢ Tomato Tango â⬠¢ Masala Lays brand IN Pakistan: 1. Kurkree 2. Lays 3. Cheetos COMPETITOR ANALYSIS Kolson Business Profile: Ever Since its inception in 1942, as on today, Kolson enjoys the distinction of being one of the Pioneer food manufacturing and processing industries in Pakistan. The name of Kolson is synonymous with dynamic and innovative food produ cts. The Philosophy of the company is based on self-commitments to offer consumers greater choice of exclusive quality products. In doing so, the company has, in true sense, evolved its own marketing style to establish a more effective relationship with consumers. Being a food manufacturing company we understand our responsibility to provide consumer high quality products and selection of best ingredients that add to the nutritional value of our products. The whole range of Kolson products is made by using latest German, Dutch, Swiss and Italian etc latest technology and process to back prime raw materials. The raw materials are procured from the leading available sources in Germany, Denmark, Belgium and Nederland etc. The high quality Pakistani wheat products, procured from select bunch of millers, are pivotal in determining the final outcome of high quality products. Products: Kolson is proud to be the pioneer in Pasta production in Pakistan. More than 50 years back nobody c ould think of Pasta as forming a food habit being an absolutely new food concept for populace of Pakistan. At present company is market leader in Pasta products such as Spaghetti, Macaroni, Lasagne, Noodles and Vermicelli. Kolson also has a leading edge in manufacturing breakfast cereals that are innovative and extremely popular among the consumers of all ages. As company hierarchy enters to the third generation, it befittingly coincides with yet another stunning product, an innovative range of high-class Biscuits. Jam Hearts, Cream Hearts, Katch and Bravo, being sandwich, crackers and traditional bakery biscuits respectively which are already fetching consumersââ¬â¢ recognition appreciation because of its unique and smacking flavor and texture. [pic] Chips and Snacks Products [pic] [pic] [pic] [pic] [pic][pic] [pic] [pic][pic] Some of the company snacks and chips are not available in the market as crinkle, twinkle and snackers. Strategies As the global economy is taking a di fferent turn in its outlook and demand, Pakistan cannot afford to lag. Kolson is prepared to accept the challenge to be always one step ahead of changes in offing. This is our simple promise to our die-hard and prospective consumers in Pakistan and abroad. Distribution strategy: The company has the intensive distribution strategy for its products. Normally their products specially chips and snacks can easily available in the market everywhere including all kind of general grocery stores to big retail stores even in small roadside shops. Target Market: Kolson brands appeal to an extraordinarily diverse array of consumers. Our consumer segment starts from as young as one year old who starts developing a taste for snacks and goes all the way up to older age people who consume pasta and breakfast cereals as part of their healthy diet. In consumer promotions, designed to enhance the Kolson image, we therefore, try to satisfy the growing needs of all our target segments. Pricing str ategy: As the company is providing its chips and snacks in all sizes and has intensive distribution strategies therefore the prices are low and competing with their competitors on low cost leadership fundament so that every one can buy it easily. Promotional strategy: The company is aggressive in its promotional strategy as they came up with heavy advertisement campaigns and with the noticeable placement in stores and shops. Super Crisp Company profile: Back in 1982 a business firm was created with the vision to cater to the culinary requirements of the taste buds of the Pakistani nation and at the same time to uphold the qualifications, preconditions and specifications set internationally by the ISO 9001. We commenced with the crunchy product of potato chips of high quality under the brand name of ââ¬Å"Super Crispâ⬠. No doubt the name itself is self-explanatory. Super business profile: The company commands the worldââ¬â¢s most advanced and sophisticated processing u nit, custom built for Tripple Em by the leading American manufacturer of fully automatic and computerized snack food plants. The packing system has been provided by a leading Japanese manufacturer renowned for its extremely modern accurate computerized weighing and packing machines. The entire processing machinery is housed in a precision-built, centrally air conditioned premises to meet highest hygienic standards. Highly qualified experienced food technologists are employed to run the plant. The company maintains a most modern research and test laboratory to ensure the highest international standards in quality of the products. Quality of raw materials, efforts and efficiency at Tipple Em enables us to provide the best of tastiest snack food items to you. The company offers a range of snack food items to include Potato Chips, Nimko Mix, Peanuts, corn and potato based extruded products. Nation wide availability of the products is made possible by a vast and effective distributi on network. Products Products that are indirectly in competition with Lays Smart chips: Potato Chips [pic] Natural Potato Chips Plain Salted (15gm Rs 10/-) (25 gm Rs 20/-) [pic]Mr Crips Salty (18gm Rs 20) [pic]Mr Crips Spicy (18gm Rs 20) [pic] [pic] Natural Potato Chips Chilli (15 gm Rs 10/-) [pic] (25 gm Rs 20/-) [pic] Chips Salt Vinegar (40 gm Rs 20/-) [pic] Extrusion Product [pic] Catty Chins (12gm Rs 10/-) [pic] Dino (20gm Rs 20/-) [pic] Rings (15gm Rs 10/-) [pic] Wheelo Pop (15gm Rs 10/-) Strategies Distribution strategy: Super crisp is using intensive distribution strategy for its chips. They are available from small roadside shops to all grocery and big retail stores. Its has various flavors in the market which covers all type of taste and it has a strong distribution channel. Pricing Strategy: Super Crisp had places its prices similar to the other competitors with different size of packing. Super Crisp has targeting all age groups with 15gm of 10 rupees and varies to 40 grams with rupees 20. Promotion Strategy: Super Crisp had aggressively when it was launched. They used television commercials as well as billboards for a long period of time. But now the promotion is limited. Problem Statement: What are the factors which constitute for consumer preference towards Lay`s Chips? â⬠Research Objectives: â⬠¢ To study the trends in snacks industry as a part of food processing industry. â⬠¢ To find out what percentage of population likes to eat snacks. â⬠¢ To find out what percentage of population likes to eat Lay`s Chips. â⬠¢ To find out which flavor of Lay`s is most preferred. â⬠¢ To analyze the reason for the popularity of Lay`s as the most preferred snack. â⬠¢ To know the satisfaction level of people who eat Lay`s. â⬠¢ To find out how much people spend on Lay`s snacks weekly. â⬠¢ To find out conclusions to our results. Research Design: Research design is the basic framework which provides guidelines for the re st of research process. It specifies the methods for data collection and data analysis. The need of the research itself determines the methodology and the design of the research. The following are the components of the research design in our case of study: â⬠¢ Correlation Hypothesis Testing (because we find the important variables or factors that contribute their part in varying consumer preferences towards the defined brand). â⬠¢ Applied Research methodology. â⬠¢ Unit of analysis is ââ¬Å"Sampleâ⬠. Research methodology: Research method is a process which is used to clear the problem faced by manager in order to take managerial decision. This process is used to solve research question. There are few steps of research methodology namely: 1. Problem identification 2. Literature review 3. Hypothesis development and relevant measures 4. Sample design 5. Data collection process 6. Data analysis 7. Conclusion Problem identification: Problem is a hindrance which manage r is facing in order to get good and timely solution. We started our research in order to get solution of problem bout consumption pattern towards snacks mainly Lays. So our research studies revolve around the topic: ââ¬Å"Consumer preferences towards Lays Chips. â⬠This study will be beneficial for Lays Company, marketer and consumers as well. Literature Review: Snacks are a part of Consumer Convenience/ Packaged Foods segment. Snack is described as a small quantity of food eaten between meals or in place of a meal. Snack food generally comprises bakery products, ready-to-eat mixes, chips, namkeen and other light processed foods Snacks as such are, a very minor part of the food processing industry. Snacks are mostly preferred by children and youngsters to fulfill their appetite for the time being. In this report we intended to find out consumers trends towards Lays and its most favorite flavor among consumers. For this purpose, we focused on competitors strategies to analy ze what Lays should do in order to compete and achieve greatest market share. Hypothesis Development: A. Null Hypothesis: ââ¬Å"Consumers don`t prefer Lay`s Chipsâ⬠B. Alternate Hypothesis: ââ¬Å"Consumers prefer Lay`s Chipsâ⬠Sample Design: A sample of 50 individuals is selected randomly over a population. Data Collection Process: There are two major techniques for data collection â⬠¢ Primary data â⬠¢ Secondary Data Primary Data: Primary data would be the main source of information in our research. In research it plays a vital role to get to the stated objectives. Selecting an appropriate research tool to collect the accurate and precise primary data is a preliminary precaution in data measurement. For this purpose, we rely on the well formulated questionnaire. As the accuracy and relevance of data gathered depends heavily on the questionnaire, so we put extra efforts in formulating this tool. Making it sure that it spells out many functions relating to th e respondent. Secondary Data: For every research, secondary data collection is very important. Without it, one thrashes out oneââ¬â¢s research project. It solves the problem up to some extent even before research. In our research, secondary data is collected through internet and through consultation with our teachers. ANALYSIS OF DATA In order to extract the meaningful information from the data collected an analysis of data is done using pie charts, bar graphs, chi-squares etc. Hypothesis Development Hypothesis # 1 Q # 1 Do people prefer chips over other snacks? Developing Hypothesis Ho: People don`t prefer chips over snacks. HA: People prefer chips over snacks. Level of Significance 0. 05 Type of Test Chi -square |Options |Fo |Fe |Fo-Fe |(Fo-Fe)2 |(Fo-Fe)2/Fe | |Yes |41 |25 |16 |256 |10. 24 | |No |9 |25 |-16 |256 |10. 4 | |Total |50 |50 |0 |512 |20. 48 | Degree of Freedom DF = k-1 2-1= 1 Critical Value 3. 84 Conclusion Calculated value is greater than the critical value so we reject Ho and accept HA Hypothesis # 2 Q # 4 Which flavour of Lay`s chips people like the most? Developing Hypothesis Ho: There is no relationship between Preference and flavor HA: There is relationship between Preference and flavor Level of Significance 0. 05 Type of Test Chi ââ¬âsquare Options |Fo |Fe |Fo-Fe |(Fo-Fe)2 |(Fo-Fe)2/Fe | |Plain Salted |17 |12. 5 |4. 5 |20. 25 |1. 62 | |Masala |15 |12. 5 |2. 5 |6. 25 |0. 5 | |Tangy Tomato |10 |12. 5 |-2. 5 |6. 25 |0. 5 | |French Cheese |8 |12. 5 |-4. |20. 25 |1. 62 | |Total |50 |50 |0 |53 |4. 24 | Degree of Freedom DF = k-1 4-1= 3 Critical Value 7. 82 Conclusion Calculated value is greater than the critical value so we reject HA and accept Ho. Hypothesis # 3 Q # 6 Do big names attached to the product affect your choice? Developing Hypothesis Ho: Big names attached to the product don`t affect consumer`s choice. HA: Big names attached to the product affect consumer`s choice. Level of Significance 0. 5 Type of Test Chi ââ¬âsquare |Options |Fo |Fe |Fo-Fe |(Fo-Fe)2 |(Fo-Fe)2/Fe | |Yes |40 |25 |15 |225 |9 | |No |10 |25 |-15 |225 |9 | |Total |50 |50 |0 |450 |18 | Degree of Freedom DF = k-1 2-1= 1 Critical Value 3. 84 Conclusion Calculated value is greater than the critical value so we reject Ho and accept HA. Hypothesis # 4 Q # 12 Do people think it acquires a good name in the market? Developing Hypothesis Ho: People don`t think it acquires a good name in the market. HA: People think it acquires a good name in the market. Level of Significance 0. 05 Type of Test Chi -square |Options |Fo |Fe |Fo-Fe |(Fo-Fe)2 |(Fo-Fe)2/Fe | |Yes |47 |16. 67 |30. 33 |919. 9 |55. 8 | |No |1 |16. 67 |-15. 67 |245. 5 |14. 73 | |Can`t say |2 |16. 67 |-14. 67 |215. 21 |12. 91 | |Total |50 |50 |0 |512 |82. 82 | Degree of Freedom DF = k-1 3-1= 2 Critical Value 5. 99 Conclusion Calculated value is greater than the critical value so we reject Ho and accept HA Hypothesis # 5 Q # 13 Would people suggest others to buy Lay`s chips? Develo ping Hypothesis Ho: People would not suggest others to buy lay`s chips. HA: People would suggest others to buy lay`s chips. Level of Significance 0. 05 Type of Test Chi -square |Options |Fo |Fe |Fo-Fe |(Fo-Fe)2 |(Fo-Fe)2/Fe | |Yes |47 |16. 67 |30. 33 |919. 9 |55. 18 | |No |2 |16. 67 |-14. 67 |215. 21 |12. 91 | |Can`t say |1 |16. 7 |-15. 67 |245. 5 |14. 73 | |Total |50 |50 |0 |512 |82. 82 | Degree of Freedom DF = k-1 3-1= 2 Critical Value 5. 99 Conclusion Calculated value is greater than the critical value so we reject Ho and accept HA. Hypothesis # 6 Q # 14 Are people satisfied with the number of flavours it has provided? Developing Hypothesis Ho: People are not satisfied with the no. of flavors it has provided. HA: People are satisfied with the no. of flavors it has provided. Level of Significance 0. 05 Type of Test Chi ââ¬âsquare | |Fo |Fe |Fo-Fe |(Fo-Fe)2 |(Fo-Fe)2/Fe | |Yes |39 |25 |14 |196 |7. 84 | |No |11 |25 |-14 |196 |7. 84 | |Total |50 |50 |0 |392 |15. 68 | Degree of Freedom DF = k-1 -1= 1 Critical Value 3. 84 Conclusion Calculated value is greater than the critical value so we reject Ho and accept HA. Hypothesis # 7 Q # 15 Should Lay`s come up with more flavours? Developing Hypothesis Ho: Lay`s should not come up with more flavors. HA: Lay`s should not come up with more flavors. Level of Significance 0. 05 Type of Test Chi ââ¬âsquare | |Fo |Fe |Fo-Fe |(Fo-Fe)2 |(Fo-Fe)2/Fe | |Yes |32 |25 |7 |49 |1. 6 | |No |18 |25 |-7 |49 |1. 96 | |Total |50 |50 |0 |98 |3. 92 | Degree of Freedom DF = k-1 2-1= 1 Critical Value 3. 84 Conclusion Calculated value is greater than the critical value so we reject Ho and accept HA. Hypothesis # 8 Q # 17 Does Lay`s come in a junk food category? Developing Hypothesis Ho: Lay`s come in junk food category. HA: Lay`s doesnââ¬â¢t comes in junk food category. Level of Significance . 05 Type of Test Chi ââ¬âsquare | |Fo |Fe |Fo-Fe |(Fo-Fe)2 |(Fo-Fe)2/Fe | |Yes |9 |25 |-16 |256 |10. 24 | |No |41 |25 |16 |256 |10. 24 | |Total |50 |50 |0 |512 |20. 28 | Degree of Freedom DF = k-1 2-1= 1 Critical Value 3. 84 Conclusion Calculated value is greater than the critical value so we reject Ho and accept HA. Hypothesis # 9 Q # 18 Do people think Lay`s chips are healthy to consume? Developing Hypothesis Ho: Lay`s chips are not healthy to consume. HA: Lay`s chips are not healthy to consume. Level of Significance 0. 05 Type of Test Chi ââ¬âsquare | |Fo |Fe |Fo-Fe |(Fo-Fe)2 |(Fo-Fe)2/Fe | |Yes |44 |25 |19 |361 |14. 4 | |No |06 |25 |-19 |361 |14. 44 | |Total |50 |50 |0 |722 |28. 88 | Degree of Freedom DF = k-1 2-1= 1 Critical Value 3. 84 Conclusion Calculated value is greater than the critical value so we reject Ho and accept HA. Hypothesis # 10 Q # 21 Are Lay`s chips easily available in your area? Developing Hypothesis Ho: Lay`s chips are not easily available. HA: Lay`s chips are easily available. Level of Significance . 05 Type of Test Chi ââ¬âsquare | |Fo |Fe |Fo-Fe |(Fo-Fe)2 |(Fo-Fe)2/Fe | |Yes |44 |25 |19 |361 |14. 44 | |No |06 |25 |-19 |361 |14. 44 | |Total |50 |50 |0 |722 |28. 88 | Degree of Freedom DF = k-1 2-1= 1 Critical Value 3. 84 Conclusion Calculated value is greater than the critical value so we reject Ho and accept HA. Hypothesis # 11 Q # 22 Would people like to entertain their guests with Lay`s Chips? Developing Hypothesis Ho: People would not like to entertain their guests with Lay`s chips. HA: People would like to entertain their guests with Lay`s chips.. Level of Significance 0. 05 Type of Test Chi ââ¬âsquare | |Fo |Fe |Fo-Fe |(Fo-Fe)2 |(Fo-Fe)2/Fe | |Yes |46 |25 |21 |441 |17. 4 | |No |04 |25 |-21 |441 |17. 64 | |Total |50 |50 |0 |822 |35. 28 | Degree of Freedom DF = k-1 2-1= 1 Critical Value 3. 84 Conclusion Calculated value is greater than the critical value so we reject Ho and accept HA. Data Collection â⬠¢ Close ended and open ended Questionnaires from general public. Data Analysis We have collected scientific data from general people, by que stionnaires. After that we have analyzed the data by using statistical tools i. e. averages, percentages and proper graphical presentation of data has been applied. We have chosen the new technique to present the data analyzed through charts and graphs. This will make the whole analysis easy to understand and attractive. Q # 2 When do people prefer snacks time in a day? |Options |Frequency |Percentage |Cumulative percentage | |Morning |2 |4% 4% | |Afternoon |15 |30% |34% | |Evening |32 |64% |98% | |Night |1 |2% |100% | The GRAPHICAL REPRESENTATION of this Question is as follows: [pic] The graphical presentation shows that majority of people prefer snacks in evening. Q # 3 Which chips do people prefer most? The following is the frequency distribution of the people`s preference to the varieties of Lay`s chips. Options |Frequency |Percentage |Cumulative percentage | |Cheetos |6 |12% |12% | |Kurkure |14 |28% |40% | |Lay`s flavored |25 |50% |90% | |Bingo |3 |6% |96% | |Any other |2 |4% |100% | [pic] The graphical presentation shows that majority of people prefer lay`s flavored chips and the second most preferable choice is kurkure chips. Q # 5 On which places it got maximum consumer? Options |Frequency |Percentage |Cumulative percentage | |Colleges |17 |34% |34% | |Railway stations |1 |2% |36% | |Bus stops |1 |2% |38% | |Public places |31 |62% |100% | The GRAPHICAL REPRESENTATION of this Question is as follows: [pic] The chart shows that Lay`s got maximum consumers at public places and in colleges. Q # 7 What compels consumers to consume it? |Options |Frequency |Percentage |Cumulative percentage | |Brand Name |7 |14% |14% | |Quality |21 |42% 56% | |Varieties |16 |32% |88% | |Price |6 |12% |100% | |Any other |0 |0% |100% | The GRAPHICAL REPRESENTATION of this Question is as follows: [pic] The graphical presentation shows that most of the people consume the defined product due to its quality and varieties which it offers. Q # 8 How would people rate it as a pro duct? Options |Frequency |Percentage |Cumulative percentage | |Excellent |12 |24% |24% | |Good |36 |72% |96% | |Average |2 |4% |100% | |Poor |0 |0% |100% | The GRAPHICAL REPRESENTATION of this Question is as follows: [pic] The graphical presentation shows that most of the people rated the product good. Q # 9 What size of product people prefer the most? Options |Frequency |Percentage |Cumulative percentage | |Rs. 05 |8 |16% |16% | |Rs. 10 |34 |68% |84% | |Rs. 20 |8 |16% |100% | The GRAPHICAL REPRESENTATION of this Question is as follows: [pic] The results of the above analysis show that majority of people prefer Lay`s chips pack of Rs. 10. Q # 10 How often people consume the product? Options |Frequency |Percentage |Cumulative percentage | |Very often |35 |70% |70% | |Often |9 |18% |88% | |Sometimes |6 |12% |100% | |Rarely |0 |0% |100% | |Never |0 |0% |100% | The GRAPHICAL REPRESENTATION of this Question is as follows: [pic] The results of the analysis show that 70% of people consume the product very often. Q # 11 Which members of the family prefer Lay`s chips? Options |Frequency |Percentage |Cumulative percentage | |Children |18 |36% |36% | |Parents |0 |0% |36% | |Grandparents |0 |0% |36% | |All |32 |64% |100% | The GRAPHICAL REPRESENTATION of this Question is as follows: [pic] The results of the analysis show that 64% of the total sample prefers Lay`s chips and out of 100%, 36% children like it. Q # 16 What are the people`s sources regarding the purchase of Lay`s chips? Options |Frequency |Percentage |Cumulative percentage | |Advertising |25 |50% |50% | |Live Demonstration |1 |2% |52% | |Retail Outlets |6 |12% |64% | |Home shopping |18 |36% |100% | [pic]The results of the analysis reveal that half of the sample from the population`s information regarding the purchase of the product is advertising. Q # 19 What is the most important thing people look for in a snack? Options |Frequency |Percentage |Cumulative percentage | |Taste |12 |24% |24% | |Flavor |11 |22% | 46% | |Health |22 |44% |90% | |Brand Name |5 |10% |100% | The GRAPHICAL REPRESENTATION of this Question is as follows: [pic] The results of the analysis reveal that majority of people choose snacks because of healthy ingredients in it. Q # 20 Other than the product, what influences people when buying a snack? Options |Frequency |Percentage |Cumulative percentage | |Word of Mouth |7 |14% |14% | |Advertisements |16 |32% |46% | |Offers/discounts |12 |24% |70% | |Sales/service |15 |30% |100% | The GRAPHICAL REPRESENTATION of this Question is as follows: [pic] Threats to Validity: â⬠¢ Respondents may not give us the exact information in the questionnaire due to the lack of interest. Due to controversial topic respondent may have provided the biased information. Conclusion: This is the report about Layââ¬â¢s its products and its competitors. Although Layââ¬â¢s is a leading company in snacks, but there is always a room for improvement. So Lays should improve its quality so that i t can succeed to grasp more consumersââ¬â¢ attention. In this report we intend to identify the consumer trends towards Lays and its competitorââ¬â¢s strategies to improve its market share. In addition Lays Company Should introduces some new flavors in Pakistan which are not currently available here but are available in other countries like in India. We hope you will find this report best for analysis of Lays performance. References: During the research process, besides our practical research, we also have consulted some books about our practical research for the preparation of this report in an effective manner. A list of all references, which has been consulted and the data has been derived from, are given as under: ? Class Notes by Miss Zainab Rehman, during our class lectures ? Field surveys through which data has been collected from different types of questionnaires and different areas of Multan ? https://www. lays. com ? https://en. wikipedia. org/wiki/Lays Appendices: Q1. Do you prefer chips over other snacks? a. Yes b. No Q2. When do you prefer snacks time in a day? a. Morning b. Afternoon c. Eveningd. Night Q3. Which Chips do you prefer? a. Cheetos b. Kurkure c. Lays flavored chips d. Bingo e. Any other Q4. Which flavor do you like most? a. Plain salted b. Masala c. Tangy tomatod. French Cheese Q5. On which places it got maximum consumer? a. In colleges. b. Railway station c. Bus stopd. Public places Q6. Do big names attached to the product affect your choice? a. Yes b. No Q7. What compels you to consume it? a. Brand name b. Quality c. Varietiesd. Price e. Any other Q8. How would you rate as a product? a. Excellentb. Good c. Averaged. Poor Q9. What size you prefer most? a. Rs. 05b. Rs. 10 c. Rs. 20 Q10. How often you consume it? a. Very oftenb. Often c. Sometimesd. Rarely e. Never Q11. Who in your family prefer lays? a. Childrenb. Parents c. Grandparents d. All Q12. Do you think it acquire a good name in the market? a. Yes b. No c. Canâ â¬Ët say Q13. Would you suggest other person to buy lays chips? a. Yes b. No c. canââ¬â¢t say Q14. Are you satisfied with the number of flavors it has provided? a. Yes b. No Q15. Do you think lays should come up with more flavors? a. Yes b. No Q16. What is your source of information regarding the purchase of it? a. Advertising b. Live demonstration c. Retail outlets d. Home shopping Q17. Does Lays come in a junk food category? a. Yes b. No Q18. Do you think it is healthy to consume? a. Yes . No Q19. What is the most important thing you look for in a snack? a. Taste b. Flavor c. Health d. Brand Name Q20. Other than the product, which of the following most influence you when buying a snack? a. Word of Mouth b. Advertising c. Offers/discounts d. Sales/service Q21. Are Lay`s Chips easily available in your area? a. Yes b. No Q22. Would you like to entertain your guests with Lay`s Chips? a. Yes b. No 3. 84 20. 485 4. 24 7. 82 3. 84 18 82. 82 5. 99 82. 82 5. 99 15. 68 3. 84 3. 92 3. 84 20. 28 3. 84 3. 84 28. 88 28. 88 3. 84 35. 28 Donââ¬â¢t waste time! Our writers will create an original "Consumer Preferences Towards Lays Chips" essay for you Create order
Thursday, May 14, 2020
Degrees of Larceny - 621 Words
D D AC0810 J10V: Online Criminal Investigation Lesson 7 Mandatory Assignment 8_08 The term larceny is believed to originate from the Anglo-French word Larecin, which means theft, and its first known use was in the mid 15th century. The definition, as defined by Merriam-Websterââ¬â¢s Dictionary, is ââ¬Å"the unlawful taking of personal property with intent to deprive the rightful owner of it permanently.â⬠In order to have committed the crime of larceny, or theft as it is more commonly referred to; there are five components that usually have to be met. The offender must ââ¬Å"takeâ⬠an item and have possession of said item, if only momentarily. Even if you come across an item on the ground or left somewhere and do not attempt turn it in orâ⬠¦show more contentâ⬠¦From the previous example it can be seen that if an offender takes something valued at $500; in New York they would be coming petty larceny but in Florida it would be considered grand theft. Using the same two states, when it come to petty larceny/theft, in New York ââ¬Å"a person is guilty of petty larceny when he steals property.â⬠But in Florida in order to have committed petty theft, the amount taken must be valued at between $100 and $300. Not only does the amount needed to commit the crimes vary, but the punishments imposed do also. In most states the crimes of grand and petty larceny are divided into degrees within themselves allowing for jurisdictions to further break down punishments and amounts needed. References: Berg, B. L. (2008). Criminal investigation. (4th ed., pp. 320-321). New York: McGraw Hill. http://www.merriam-webster.com/dictionary/larceny, retrieved 28 Jan 2012 http://en.wikipedia.org/wiki/Larceny, retrieved 28 Jan 2012 http://public.leginfo.state.ny.us/LAWSSEAF.cgi?QUERYTYPE=LAWS+QUERYDATA=$$PEN155.30$$@TXPEN0155.30+LIST=SEA5+BROWSER=EXPLORER+TOKEN=58487128+TARGET=VIEW, retrieved 28 Jan 2012 http://www.leg.state.fl.us/Statutes/index.cfm?App_mode=Display_StatuteSearch_String=URL=0800-0899/0812/Sections/0812.014.html, retrieved 28Show MoreRelatedNotes On Crimes Against Property1054 Words à |à 5 Pagesthe term larceny. Lawmakers began to prohibit and punish the nonviolent taking of anotherââ¬â¢s property without his or her consent, along with other forms of crimes against property such as burglary, arson, and extortion. Common law describes larceny as the trespassory taking and carrying away of the personal property of another with the intent to permanently deprive that individual of possession of the property. Trespassory taking in larceny is the taking without having consent. Larceny describesRead MoreEssay on Kennedy V. State, 323 S.E.2d 169 (Ga. App. 1984)1600 Words à |à 7 Pagesbuilding illegally with the intent to commit a felony or crime. Under common law in order to constitute the offense the illegal entry should be into the dwelling of another at night. Under the New York statute law burglary can be defined in three degrees. Burglary in the first degree is when the offender knowingly enters or remains unlawfully in a dwelling with intent to commit a crime therein, and when, in effecting entry or while in the dwelling or in immediate flight there from, he or another participantRead MoreEssay on Types of Crimes619 Words à |à 3 Pagesstate of mind is specified in the law that defines th e crime. In this statue the mental state of mind is required. There are many different crimes that are against people. Murder is the unlawful killing of another human being. There are two degrees of murder. To be charged with the first degree of murder you must kill some one with premeditation, you use cruel torture in killing someone, and you kill someone while acting out a felony. The second degree of murder is known as manslaughterRead MoreThe Importance Of Western Illinois University1554 Words à |à 7 Pagesbachelor degrees, thirty-seven masterââ¬â¢s degrees, sixteen post-baccalaureate certificates, one doctoral degree, and two most-masters degrees. The university also offers opportunities to learn online as well. The campus, as well, has its fair share of a bad rap sheet, according to (State University, 2017), per one hundred students, there have been 2 aggravated assault cases, no murder cases, eight rape cases, two robbery cases, one case of arson, seventy-nine burglary cases, no larceny cases, andRead MoreThe Crime Of Criminal Justice1547 Words à |à 7 Pagescriminal justice degree, an additional psychology degree, and a bachelor s degree. Campbell also mentioned that some specific jobs will require an individual to have a master s degree or be working to receive said degree. Furthermore, apart from degrees, this specific career field will require very good communication and people skills as well. Campbell mentions that the most difficult part of his job is explaining to the family why the offender is either going to jail or receiving disciplinary actionsRead MoreThe Globalization of White Collar Crimes: An Inside Look of How Fraud, Embezzlement, Cybercrime, Identity Theft and Forgery A re Increasing World-Wide794 Words à |à 4 Pagesembezzlement as ââ¬Å"a crime committed by someone in a position of trust.â⬠embezzlement can be as small as stealing a few bucks from a cash register or as large as stealing hundreds of thousands of dollars from a corporate. This would be comparable to theft/larceny. People may say I will never be a victim of embezzlement or why worry that kind of stuff never happens locally around Brevard County. A good case to look at would be the case against Yolanda Serrano. Agent Tim Anliker from the Brevard County SheriffsRead MoreProstitution Should Not Be Legalized: An Opinion Essay1119 Words à |à 5 Pagesmore lucrative than the former, the clientele is generally more affluent, the women generate more funds, and the locations in which they take place are more sumptuous and costly. Street prostitution is frequently enacted by local whores with varying degrees of sanitary health (Carr 201) and often times unattractive physical appeara nces; call girls or escorts generally have verifiable health and tend to be more physically attractive and better dressed. It may be difficult to distinguish a call girl fromRead MoreEssay about Criminal Law and Procedure Jus 331 Chap 8 Quiz1149 Words à |à 5 Pagesdeveloped, personal property generally consisted largely of tangible items. Answer Selected Answer: à True Correct Answer: à True â⬠¢ Question 2 1 out of 1 points Only a few states now have statutes broadening the scope of common-law larceny. Answer Selected Answer: à False Correct Answer: à False â⬠¢ Question 3 1 out of 1 points Sally gave her mechanic a check for $300 in payment for car repairs. The bank dishonored her check because her account balance was less thanRead MoreComputer Fraud And Identity Theft1705 Words à |à 7 Pages and if these anti-identity theft measures offer significant protection from sophisticated identity fraud? Introduction Identity theft is legally defined as the assumption of one person s identity, by another for the purposes of fraud, theft or larceny. (Legal Dictionary, Identity Theft) There are five different forms of identity theft; criminal identity theft, financial identity theft, identity cloning, medical identity theft and child identity theft. Criminal identity theft or posing as anotherRead MoreGideons Trumpet Analysis Essay1440 Words à |à 6 Pages the judges were very anti-majoritarian, paying more attention to the smaller groups with legitimate claims. In addition, the Supreme Court judges were willing to ignore precedent and institute new just laws, with the help of high policy-making degrees. Life tenure did tend to play a significant role, as federal judges did not have to fear the loss of their seat in the Supreme Court (Cover 22). Decisions could be made that would expand civil liberties for the betterment of society. A prime example
Wednesday, May 6, 2020
Should the Legal Driving Age Be Raised Essay - 526 Words
The big debate as to whether the legal driving age should be raised to eighteen is an ongoing issue. There are both arguments for and against this matter. Younger drivers, as well as old ones, can cause many life-threatening accidents; therefore, raising the minimum driving age could significantly reduce the number of accidents. The accident rates can be lowered considerably if the legal driving age is bumped up to eighteen. This would mean that no more kids could get hurt or worse, killed in a car accident. Despite the fact that it is illegal in Australia to use your mobile phone whilst driving, as it is a distraction, one in three (34%) of teenagers between the ages of 16-17 have texted whilst driving. Texting and driving at the sameâ⬠¦show more contentâ⬠¦Adolescents can be immature, careless and reckless, especially when theyââ¬â¢re trying to show off to their other friends. The general public somewhat views eighteen as an appropriate age at which young people grow into adults. As a result, driving should be one of those privileges and responsibilities of being welcomed into adulthood. On the other hand, permitting young people to drive at the same age as they are allowed to consume legal drugs such as alcohol and nicotine surely is a big step in the wrong direction. By agreeing to let young people to have the responsibility to drive without the attraction of illegal drugs, nonetheless, you are giving them an opportunity to learn, first hand, the real risks, threats and enc ounters of driving, hopefully being able to benefit young people make better and more responsible decisions whilst driving. Not only is driving not equal to that of drinking or smoking as it requires an ability test, but those who do drive have to abide to strict laws and registrations. Adolescents are taught how to properly drive cars and have to be able to prove that they can perform to a specific level before they are able to get their licences. All of the studies that have been carried out in this field show that younger drivers that are behind the wheel are more likely to be involved in serious accidents - raising the age would make the roads a much safer place forShow MoreRelatedThe Legal Driving Age Should Not Be Raised1738 Words à |à 7 Pagesto become doubtful about the legal driving age being sixteen. They believe that teenagers are immature, childish, indecisive and underdeveloped. People feel that the driving age should be raised to twenty-one so that the society is safer and has more responsible drivers. These people are wrong because teenagers are not as irresponsible as they think. Teenagers need a chance to change others view on them as drivers and become more independent. After turning a certain age, youth do not depend on parentsRead MoreLowering the Legal Drinking Age to 18 Essay748 Words à |à 3 PagesLowering the Legal Drinking Age to 18 Sarah, an eighteen-year-old college freshman, walks into a convenience store and moves timidly to the back, hoping that no one she knows will see her. Opening the refrigerator door, she pulls out a chilled case of Coors Light. Sarah nervously approaches the cashier, with her fake ID ready to be shown, and places the case of beer on the counter. Upon first sight, the cashier assumes that Sarah is not of legal age to buy beer, because she is petite and looksRead More The Drinking Age Should NOT Be Lowered Essay1006 Words à |à 5 Pageslowering the minimum legal drinking age. Choose Responsibility, a group founded by John McCardell, proposes that upon completion of a 40 hour course to educate young people about alcohol, 18, 19, and 20 year old people should be licensed to drink. The Amethyst Initiative, part of Choose Responsibility, is a petition to Congress to rethink the minimum legal drinking age. Several college leaders have signed this petition in the belief that lowering t he minimum legal drinking age will reduce binge drinkingRead MoreEssay about Keeping the Drinking Age at 211662 Words à |à 7 Pagesthe legal age limit of when teens should be able to drink. Having it lowered is controversial because according to prior experiences, data shows that younger age drinking is well known for its fatalities. According to Mothers Against Drunk Driving (MADD), on one of the most popular prom nights in 1999, as many as 62 percent of the traffic deaths were alcohol-related (). The most important question is whether or not the drinking age anywhere in the United States should be lowered, raised or ifRead MoreEconomics Intervention and Externalities Essay example939 Words à |à 4 Pagesevaluate a measure imposed by the government in order to combat a negative externality. Since the start of January, Netherlands has increased the legal drinking age in the country from 16 years to 18 years (Xuereb). The government simply tried to internalize the externalit ies caused due to drinking, by inflicting a new law that would change the legal drinking age. The government believed that this would be beneficial to the society. The reasons that led to this change were the increased rates of alcoholRead MoreShould the Legal Drinking Age Be Lowered? Essay1439 Words à |à 6 Pagespart 174 years has done very little to change peopleââ¬â¢s attitudes. The legal drinking age in the USA has been a topic of contention and debate since the ratification of the Twenty-first Amendment, which repealed the Eighteenth Amendment and ushered in the end of prohibition in 1933. (http://www.history.com/this-day-in-history/prohibition-ends ) ïÆ'ŸAdd to works cited The legal drinking age prohibition in the United States should be lowered from 21 to better align with existing rights and privilegesRead MoreThe Legal Drinking Age Should Be Lowered From The Age Of 21 Essay980 Words à |à 4 Pagesââ¬Å"adultsâ⬠cannot even make their own decisions? The drinking age on alcohol is a controversial social and cultural issue in todayââ¬â¢s society; all fifty states have a minimum drinking age of 21. The legal drinking age should be lowered from the age of 21 to 18 allowing young adults to be granted the right to drink in restaurants, bars, at social events, in the comfort of their own home, and so on. If anything, lowering the legal drinking age would have a positive impact on the United Sates economy, becauseRead MoreWhen A Person Should Legally Be Considered An Adult1092 Words à |à 5 PagesStudent Professor Course Date The question of when a person should legally be considered an adult has remained a contentious debate in both scientific and political circles. Most of the legal bars that have been set are politically inspired, scientific studies in the recent times have shed light to the numerous anomalies that these legal bars of adulthood possess. However, it is common agreement that age is the most convenient parameter in which to measure adulthood and thus makesRead MoreThe Legal Drinking Age Should Be Removed1735 Words à |à 7 PagesThe legal drinking age should be removed because it teaches safe drinking, it removes the taboo around it, and history proves it does not work at 18. Conor Lewis 12-4-15 English 3rd Alcohol. The source of curiosity among young people everywhere. People everywhere, college students, and even some high school students enjoy it. Thereââ¬â¢s no doubt this nation enjoys alcohol but what about the people who canââ¬â¢t taste it yet? What about those who are considered adults in every way and permitted toRead MoreDo You Really Want to Wait Until You are 18 to Get your Driverà ´s License?555 Words à |à 3 Pages18 to get your driverââ¬â¢s license? There are some people that think you should wait until your 18 to drive, while on the other hand there are people who think the opposite of that. If the driving age was increased teenagers would not have transportation to their jobs. Parents would have to take their children to their jobs, when it should be the teenagerââ¬â¢s responsibility to drive themselves to their jobs. Having the driving age increased would mean less responsibility put onto the shoulders of teens
Tuesday, May 5, 2020
Information Technology Impact in the Tourism Industry
Question: Discuss about theInformation Technology Impact in the Tourism Industry. Answer: Introduction This industry of tourism was seen as one of the primary sectors of business where functions of business are exclusively using the technologies of the ICT (information and communication technology). The first application that is based on IT and is used worldwide is the computerized systems for reservations. This industry is having e-commerce successful areas because this is mainly based on client oriented and uses various provision and services. ICT will facilitate the integration and also enables the customization of the tourism products that will suit the requirements of the individuals. The operators of the tourism require getting awareness about the modifications and get equipped to take the proactive method, better skill and respond. The tourism operator challenge is to provision the increasingly via IT, localized data and accurate, whilst maintaining tourist relationship. IT is the place which will manage the technology and spans wide area which contains various things like data constructs, programming languages, computer hardware, information systems, computer software and processes. ICT (information and communication technology) will be used not just for an operational purpose, but for strategic and tactical management also. This will empower the tourism enterprises for efficiently directing with the prospective suppliers and clients for achieving the competitive advantages. (Stoddart, 2001) Figure depicts the overview of all players that are involved in the Tourist industry Internet Impact on Tourism With the use of an Internet, the marketers can access the technology for communicating directly and customizing the products with the marketers of smaller target. This Internet is established firmly as the tool for marketing. This is serving as integral part of the mix of marketing that serves as the electronic storefront and distribution channel. Internet is behaving as an interactive medium not like traditional marketing that usually permits one-way communication towards client from marketer. Below we are providing impact of internet based on strategic framework with the help of PEST and PORTERS FIVE FORCE Analysis: PEST Analysis We did analysis on four areas: Legal/Political: The organization of tourism is deploying Internet and IT for the competitive advantages will face various legal risks because of possible violation of privacy and anti-trust laws. Procedures and various policies get created for promoting the understanding of the potential risks. Economic: Internet is impacting the economic changes which contain current fluctuation, inflation, interest rates and economic growth which eliminate the cost advantage of the tourism organization. (Clayton, Criscuolo, 2002) Cultural/Social: Changes in attitude of the clients and demographic changes toward Internet and new Technology will have the direct impact on tourism and internet. Nowadays, clients are becoming more of the advanced and skilled in use of the technology. Technological: Internet and IT have been transformed the tourism product distribution for forming a market-place that is electronic where information access achieved instantly. Consumers and principals will continue for experiencing the interactivity unprecedented. As per technological explosion consequences, the tourism packaging is becoming more of the individualistic, inevitably leading to the certain degree of the disintermediation channel, the procedure which will give new opportunities and threats to all partners of the tourism. Porter's Five Force Analysis New Entrants Threats: New entrants will tend for bringing the substantial resources, desire for gaining the market share and new capacity. As per Rowson and Lashley (2005) suggests that developments of IT, give new opportunities for the operators of tour. For reducing the pricing wars and buyers power the governments policies will entry the distribution sector for such of the controls as limits and license needs on the access to the tools that are technical. (Dogac, Kabak, Laleci, Sinir, Yildiz, Kirbas, Gurcan, 2004) Bargaining the suppliers power: In tourism providers respect Internet will give the global distribution infrastructure and inexpensive delivery for multimedia information that is related to tourism. The Internet will permits firms for skipping the value chain parts. The successful strategy will expand the suppliers website or enter the joint projects the products that are competitive. Bargaining the clients power: The internet supports for accessing the new clients on the global basis and it enables for streamlining the operating process. Daily operations integrating like distribution, marketing and sales. The large tourism majority will present in the system of global distributions. Threats to substitute for Services of products: The agencies of the travel are major substantial to sales of Internet, when it comes for buying the packages of the tourism. Other media source and direct advertising also serve as the informative or promotional mean that will be used for Internet. (Huggins, Izushi, 2002) Bargaining competitors power: The Internet of the competitive environment and the impact on tourism firms identified widely being highly, dynamic and complex segmented. As the organizations are dependent on the resources for environment it will attempt for managing the dependency by maintaining and developing strategies. The Tourism and Internet The Internet relevant to the tourism enables the tourist and consumer knowledge for gathering the information. The use of systems that are based on web use has been grown significantly. In year 1996, the consumers that are suing this system is 3.1 million which got increased to 33.8 million clients by year 1998. It was confirmed that till year 2008, the whole business of tourism using internet systems are 30%. The revenues of travel on Internet have ranked consistently high comparison with other services and goods. Within the industry of tourism the online technologies have impacted significantly on relationships among clients and various operators of the industry, transactions and communications and also among operators and regulators. (Galloway, Mochrie Deakins, 2004) Below are the four important changes the way business was conducted: The shift in power balance among the customers and suppliers because of the increased information availability. Changed information sharing and procedures among and within the organizations Increase new product access and the speed to the market via the Internet For turning the ability into ideas having marketing innovation for the wide customers range, with the decrease of buyer costs of access and search the costs for markets. (Piccoli, 2004) Here, we are discussing the third and fourth factors in details. In the third point it will make essentially the value chain for vertical disintegration as the electronic procedures integration among and within the organizations for achieving it easily. The fourth factor will demonstrate the available extra choices to the entire buyer thus shifting the power of the balance to them. More choices are available for the tourist at the time of buying the products related to travel because it has various choices given for direct marketing and travel agents that are on-line by the airlines. Advantages of Internet IT benefits, are substantial mainly the tourism for the Internet. The advantages will be no longer dependent on the information system of proprietary once the Internet is available as common technology. Below are the main advantages: Normally having greater interoperability levels with the application that are either external or internal Greater service negotiation to get customized and purchased of activities/services Discovery of web services will recognize the packages, enabling holiday and purchased to get constructed The pre-arrangements with supplier respective that are no longer required Improved the collaboration level among the operators of tourism, just for example, among the providers of service and agencies of the travel. (Zipf, 2002) Need of Tourism Information The important elements for such of the requirements of information are: Facilities quality and their prices of standard containing the exchange rates Other of the unique features and seasons of the visit Facilities that are based on entertainment and activities Some of the special features, culture and social customs for the place Availability of the scheduled transport means, road, water, railway and accessibility through air Shopping, restaurant and accommodation facilities Information requirement in the Tourism Information based on geography on climate, landscape, location, etc. Tourists normally require both the dynamic and static information. In contains available facilities, history, attraction features, climate and location, etc. Information about the schedules of bus, train and airlines, tariffs of accommodation units and transport and availability of present facilities and can change frequently. The industry of tourism made up of the three main components, they are: Attraction sector Accommodation sector Transport sector (Baker, Crompton, 2000) Travel Areas Internet used Below are the various areas where an internet will be used in the industry of tourism: Marketing: here we are providing each marketing aspects, containing: promotion via email search marketing engine special website for giving information for specific region newsletter and editorial advertising the product online Systems used for booking: Recent research supports that more than half of the travel will book through online and thus helps in paying with system of real-time Visitor experiences delivery: The operators of tourism will be using this new technology: In the region, link the clients to the experiences like recommending the things for viewing or part of the experience or tour Give various interpretations such as handled devices and mobile phones Deliver the audio tours for the use of on-site via players of MP3 Give on-line primary experience, such as, tasters or web content using experience-driven delivered by online audio Follow-up and client relationship: It contains Satisfaction surveys that are based on customer email Email feedback based on client for improving the products and services The group email lists for getting regular updates ICT used in the Tourism IT uses the stresses unified communication role and integrate the telecommunications, necessary software and middleware, computers, audio-visual systems and storage that enable the users for manipulating the information, transmit, store, access and create. Below are some of the examples that are uses in the Tourism ICT: Managing the tourist statistics Recognizing the suitable tourist locations Managing attraction and sites Inventory of resources based on tourism Managing the destination resources (Kandampully, Duddy, 2009) Future Research Analysis and future research for adoption and development of IT is required and uses the industry of tourism. The ease of information for accessing and depth has been stimulated the new brand emergence for consumers that are travelled. Tourism and travel will be becoming the largest product categories that are sold on Internet. Conclusion It is very beneficial for integrating the appropriate the new IT into entire operation. It is mainly accepted the Internet and IT and should get treated as the tools of strategic than the tactical problems, and concerns for normal management. Also, this technology is not considered as the acting that happens alone. It is the society product, this also contains the part of higher environment which are used at work with other forces. Internet gives affordable and unprecedented opportunities for the marketing and global representation of both the tourism suppliers either small or large. In this paper we will discuss the fields that are related to various technologies of information and tourism that are available for enhancing the present infrastructure for the tourism organization. Here we have provided the name of the technologies used in this sector such as Attraction sector, Accommodation sector and Transport sector. With the help of these sectors, the current situation of the tourism industry can be enhanced tremendously. References Lashley C. and Rowson B. (2005) Getting IT Right, International Journal of Contemporary Hospitality Management, Vol. 17 Issue 1, pp. 94-105 Galloway, L, Mochrie, R Deakins, D (2004), 'ICT-enabled collectivity as a positive rural business strategy', International Journal of Entrepreneurial Behaviour and Research, vol. 10, no. 4, pp. 247-59 Stoddart L. (2001) Managing Intranets to Encourage Knowledge Sharing: Opportunities and Constraints, Online Information Review, Vol. 25 Issue 1, pp. 19-29 Clayton, T Criscuolo, C (2002), Electronic commerce and business change, National Statistics, viewed 16 April 2005. Dogac, A, Kabak, Y, Laleci, G, Sinir, S, Yildiz, A, Kirbas, S Gurcan, Y (2004), 'Semantically enriched web services for the travel industry', SIGMOD Rec., vol. 33, no. 3, pp. 21-7 Huggins, R Izushi, H (2002), 'The digital divide and ICT learning in rural communities: Examples of good practice service delivery', Local Economy, vol. 17, no. 2, pp. 111-22 Piccoli, G, (2004), 'Making IT matter: a manager's guide to creating and sustaining competitive advantage with information systems', CHR Reports, Cornell University School of Hotel Administration, Viewed 3 April, 2005, Zipf, A (2002), 'Adaptive context-aware mobility support for tourists', IEEE Intelligent Systems, vol. 17, no. 6, pp. 57-9 Baker, D.A. and Crompton, J.L. (2000), Quality, Satisfaction and Behavioral Intentions Annals of Tourism Research, 27(3), pp. 785- 804 Kandampully, J. and Duddy, R. (2009) Competitive Advantage Through Anticipation, Innovation and Relationships, Management Decision, Vol. 37 Issue 1, pp.189-199
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